Zenchill Gift Card Policy

1. Redemption

   • Zenchill Gift Cards can only be redeemed on the official Zenchill website, www.zenchill.co.uk , for the purchase of products.
   • Gift Cards cannot be exchanged for cash or used to purchase additional Gift Cards.

2. Validity

   • Gift Cards are valid for 12 months from the date of purchase.
   • Any remaining balance after the expiration date will no longer be accessible.

3. Balance Usage

   • Gift Cards can be used across multiple transactions until the balance is fully redeemed.
   • If the total purchase exceeds the Gift Card balance, the remaining amount must be paid using an alternative payment method.

4. Non-Transferable

   • Gift Cards are non-transferable and should be treated as cash. Zenchill is not responsible for lost, stolen, or unauthorized use of Gift Cards.

5. Returns and Refunds

   • Gift Cards cannot be returned or refunded after purchase.
   • Products purchased with a Gift Card are subject to Zenchill’s regular return and refund policy.

6. Promotions and Discounts

   • Gift Cards cannot be combined with promotional codes or discounts during the purchase of the Gift Card. However, they can be applied to eligible products during promotional sales.

7. Customer Support

   • For inquiries or issues related to Gift Cards, please contact our customer support team at info@zenchill.co.uk.

By purchasing or using a Zenchill Gift Card, you agree to these terms and conditions.